DrugHub FAQ

DRUGHUB FAQ Frequently Asked Questions

Common DrugHub Market Questions

Q: What is DrugHub Market?

A: DrugHub is a boutique darknet marketplace launched in August 2023, specializing in quality-verified products with strict vendor verification. Unlike large mega-markets, DrugHub focuses on quality over quantity with a unique Lab Verification Program covering 90% of listings.

Q: How do I access DrugHub marketplace?

A: DrugHub operates exclusively on the Tor network using V3 onion addresses. You need Tor Browser to access the marketplace. Visit our Access page for current verified mirrors and connection instructions.

Q: Is PGP encryption mandatory on DrugHub?

A: Yes. DrugHub enforces mandatory PGP encryption for all communications. You cannot send unencrypted messages or addresses. The platform also requires PGP-based 2FA for all accounts, ensuring maximum security.

Q: What payment methods does DrugHub accept?

A: DrugHub exclusively accepts Monero (XMR) for all transactions. Bitcoin and other cryptocurrencies are not supported. This Monero-only policy ensures complete financial privacy through ring signatures, stealth addresses, and RingCT technology.

Q: How does the DrugHub escrow system work?

A: DrugHub uses a 2-of-3 multi-signature escrow system. Funds are locked until you confirm receipt and satisfaction. The buyer, vendor, and DrugHub marketplace each hold one key. Two signatures are required to release funds, preventing exit scams while protecting both parties.

Q: What is the Lab Verification Program?

A: DrugHub's unique Lab Verification Program provides independent laboratory testing for 90% of all listings—the highest rate among darknet markets. Vendors must submit product samples for analysis, with results published on listing pages. This ensures product quality and purity.

Q: How strict is DrugHub vendor verification?

A: Extremely strict. Only 35% of vendor applications are approved. DrugHub requires security deposits, background verification, product samples, and trial periods. This selective process maintains platform quality and reduces scam risk.

Q: How long do disputes take to resolve?

A: DrugHub resolves 95% of disputes within 24 hours. The moderation team reviews evidence from both parties—delivery confirmation, product photos, communications—to reach fair resolutions quickly.

Q: What is DrugHub's uptime record?

A: DrugHub maintains 99.7% uptime through its decentralized mirror network. Multiple verified mirrors operate globally with automatic failover, ensuring access even during individual server issues or attacks.

Q: Can I use VPN with Tor to access DrugHub?

A: Not recommended. Using VPN with Tor can actually reduce anonymity and create traffic correlation risks. Use Tor Browser alone with security level set to "Safest." Never access DrugHub through clearnet proxies.

Q: How do I verify official DrugHub mirrors?

A: Always verify mirrors through PGP-signed messages from DrugHub's official public key. Check multiple independent sources. V3 onion addresses are 56 characters long—verify every character. Bookmark verified addresses in Tor Browser.

Q: What makes DrugHub different from other markets?

A: DrugHub pioneered the "boutique marketplace" model: quality over quantity, 90% lab verification rate, strict vendor selection (35% approval rate), transparent operations, and White House Market team legacy. This focus on quality distinguishes DrugHub from traditional mega-markets.

Q: How do I register an account on DrugHub marketplace?

A: Registration on DrugHub market requires three mandatory steps: (1) Generate a PGP key pair using Gpg4win, GPG Suite, or GnuPG—DrugHub marketplace will not accept accounts without PGP keys. (2) Choose a strong, unique username not connected to your real identity or other online accounts—DrugHub market usernames cannot be changed after registration. (3) Create a complex password (20+ characters recommended) and store it securely in a password manager. During registration, DrugHub marketplace will display a captcha challenge—ensure JavaScript is enabled in Tor Browser (security level "Safer" or "Standard"). After submitting registration, DrugHub market immediately logs you in. Your first action should be uploading your PGP public key to complete account security setup.

Q: Why was my DrugHub market payment not credited to my account?

A: DrugHub marketplace requires 10 blockchain confirmations before crediting Monero deposits—approximately 20 minutes under normal network conditions. If your payment hasn't appeared after 30 minutes: (1) Verify you sent Monero to the correct DrugHub market deposit address (check character-by-character). (2) Check transaction status on Monero blockchain explorer like xmrchain.net using your transaction ID—if it shows 10+ confirmations but DrugHub marketplace hasn't credited, contact support. (3) Ensure you didn't send Bitcoin or other cryptocurrencies—DrugHub market only accepts Monero (XMR), and other cryptocurrencies are not refundable. (4) Check if you sent to an old deposit address—DrugHub marketplace rotates deposit addresses periodically; always copy the current address from your account page before sending. Most payment delays on DrugHub market result from network congestion during high-traffic periods; patience usually resolves the issue within 1 hour.

Q: How do I track my order on DrugHub marketplace?

A: DrugHub market provides order status tracking through your account dashboard. After placing an order, you'll see statuses: "Processing" (vendor has 24 hours to accept or decline), "Accepted" (vendor confirmed and will ship within stated timeframe), "Shipped" (vendor marked as shipped—some vendors provide tracking numbers via encrypted message), "In Transit" (awaiting delivery), and "Finalize" (delivered—you have 14 days to finalize or dispute). DrugHub marketplace does not have access to actual postal tracking—tracking numbers (when provided by vendors) must be checked on respective carrier websites like USPS, Royal Mail, etc. Most DrugHub market vendors use stealth shipping without tracking to minimize detection risk, so you won't receive tracking for every order. Typical delivery timeframes on DrugHub marketplace: domestic orders 3-7 days, international orders 7-21 days. If your order hasn't arrived within these timeframes, contact the vendor via DrugHub market's encrypted messaging before opening a dispute.

Q: What is DrugHub market's refund policy?

A: DrugHub marketplace uses escrow, meaning funds remain locked until you confirm receipt and satisfaction. If problems occur, DrugHub market's dispute resolution process determines outcomes: (1) Non-delivery: If your order never arrives, open a dispute and provide evidence you were home during expected delivery window. DrugHub marketplace moderators typically award 100% refunds for genuine non-delivery cases. (2) Incorrect product: If you received the wrong item, photograph it and submit evidence via DrugHub market's dispute system. Refunds depend on whether the error was intentional (vendor scam = full refund) or honest mistake (partial refund for inconvenience). (3) Quality issues: If the product is substantially different from listing description or lab reports, DrugHub marketplace may award partial refunds (25-75% depending on severity). (4) Damaged products: If the product arrived damaged due to poor packaging, DrugHub market typically awards 50% refunds as vendors are responsible for secure packaging. Refunds on DrugHub marketplace are issued in Monero to your account wallet, not to external addresses. Withdrawal minimums apply when withdrawing refunded amounts from DrugHub market.

Q: Can I use the same PGP key on DrugHub market and other platforms?

A: Not recommended for maximum security. DrugHub marketplace best practices suggest generating a unique PGP key pair exclusively for DrugHub market use, never shared with other darknet markets or clearnet services. Reusing PGP keys across platforms creates correlation risks—if one platform is compromised and your PGP key is exposed alongside other identifiers, law enforcement could link your DrugHub marketplace account to other activities. Generate separate keys for: DrugHub market only, other darknet markets (one key per market), encrypted email, and any other encrypted communications. Label each key pair clearly during generation so you know which key corresponds to DrugHub marketplace. The security benefit of key separation vastly outweighs the minor inconvenience of managing multiple keys when using DrugHub market and other platforms.

Q: How do I choose trustworthy vendors on DrugHub marketplace?

A: DrugHub market's vendor verification process pre-screens all sellers, but additional due diligence improves outcomes: (1) Check vendor tenure on DrugHub marketplace—accounts active for 6+ months with consistent sales demonstrate reliability. (2) Read recent reviews (last 30 days) on DrugHub market, not just overall rating—vendor quality can decline over time. (3) Verify Lab Verification badge on listings—90% of DrugHub marketplace listings have lab reports; prioritize these for quality assurance. (4) Start with small orders when trying new vendors on DrugHub market, even if their ratings are excellent. (5) Check vendor response times on DrugHub marketplace profile—vendors answering messages within 24 hours demonstrate good customer service. (6) Review dispute history if visible on DrugHub market—vendors with high dispute rates (>5%) may have quality or communication issues. (7) Avoid vendors offering deals "too good to be true" on DrugHub marketplace—significantly below-market pricing often indicates selective scamming. Remember that even top-rated vendors on DrugHub market can experience problems; always use escrow protection and never finalize early regardless of vendor requests.

Q: What happens if I forget my DrugHub market password?

A: Password recovery on DrugHub marketplace requires your PGP private key—this is why registering a PGP key is mandatory. If you forget your password: (1) Click "Forgot Password" on DrugHub market login page. (2) Enter your username—DrugHub marketplace generates an encrypted challenge message. (3) Copy the encrypted message and decrypt it using your PGP private key (the one you registered during account creation). (4) The decrypted message contains a recovery code—paste this code into DrugHub market's recovery form. (5) You can now set a new password for your DrugHub marketplace account. This process proves you control the PGP key associated with your account, preventing account takeovers even if attackers know your username. If you've lost both your password AND your PGP private key, account recovery is impossible—DrugHub market cannot bypass this security measure. This is why backing up your PGP key's 25-word seed phrase is critical for DrugHub marketplace users. Store seed phrase backups in physical, offline locations (written on paper in a safe deposit box or fireproof safe).

Q: Why do some DrugHub marketplace listings cost more than other markets?

A: DrugHub market operates a "boutique marketplace" model prioritizing quality over price competition. Several factors explain pricing differences: (1) Lab Verification Program costs—testing samples costs vendors $50-200 per product, expenses passed to buyers through slightly higher prices. Competing markets without testing programs have lower costs but no quality assurance. (2) Vendor security deposits—DrugHub marketplace requires $1,500-5,000 deposits, meaning only established, well-funded vendors can operate. This eliminates low-quality sellers offering rock-bottom prices. (3) Selective vendor approval—only 35% of applicants are accepted, so DrugHub market has less price competition than mega-markets with thousands of vendors. (4) Monero-only policy—DrugHub marketplace exclusively uses XMR, which has lower liquidity than Bitcoin. Vendors may add small premiums to offset XMR exchange rate volatility. (5) Escrow fees—DrugHub market charges 3.5% commission (vs. 2-3% on competitors) to fund Lab Verification Program infrastructure. In exchange for 10-20% higher prices, DrugHub marketplace buyers get lab-verified quality, responsive dispute resolution, and vastly lower scam risk. For buyers prioritizing product quality and security over lowest prices, DrugHub market's premium positioning offers excellent value.

Q: Can I become a vendor on DrugHub marketplace?

A: DrugHub market accepts new vendor applications but maintains strict approval standards (35% acceptance rate). Requirements for DrugHub marketplace vendor application: (1) Security deposit of $1,500-5,000 in Monero depending on product category (fully refundable after 90 days of good standing on DrugHub market). (2) Product samples for every category you intend to sell—DrugHub marketplace requires independent lab testing before listings go live. (3) Demonstrated expertise or reputation from other markets—DrugHub market prioritizes experienced vendors over newcomers. (4) No history of scamming, selective scamming, or bans on other platforms—DrugHub marketplace conducts background research. (5) Operational security verification—DrugHub market may require vendors to demonstrate proper OPSEC practices. Application process takes 2-4 weeks as DrugHub marketplace thoroughly vets all candidates. Even after approval, new vendors enter 90-day trial period with restricted privileges on DrugHub market: maximum $500 orders, up to 10 active listings, and expedited dispute resolution favoring buyers. Successful trial vendors graduate to full privileges on DrugHub marketplace with security deposit returned. If you're a professional, quality-focused vendor willing to invest in lab testing and meet DrugHub market's high standards, apply through the vendor application form available after creating a buyer account.

Q: What should I do if my DrugHub marketplace order was seized by customs?

A: Customs seizures are risks inherent to international orders. DrugHub market policies regarding seizures: (1) Most vendors offer 50% reship policy for international orders seized by customs—check individual vendor policies on DrugHub marketplace before ordering internationally. (2) If you receive a "love letter" (customs seizure notice), do NOT respond or attempt to claim the package—simply ignore it. (3) Contact the vendor through DrugHub market's encrypted messaging with seizure notice photo (if applicable) to request reship under their policy. (4) DrugHub marketplace dispute system does NOT award refunds for customs seizures—this is buyer's risk for international orders. (5) Consider whether seizure risk justifies international ordering on DrugHub market—domestic orders avoid customs entirely. If you frequently order internationally through DrugHub marketplace and experience seizures, adjust your strategy: use different delivery addresses, choose vendors with stealth shipping reputations, avoid high-risk destination countries (Australia, New Zealand, Scandinavia have aggressive customs), or stick to domestic vendors on DrugHub market. One seizure typically doesn't trigger law enforcement action, but multiple seizures to same address may result in controlled deliveries. After a seizure, wait 30-60 days before ordering again to the same address on DrugHub marketplace.

Q: How long does the DrugHub market dispute process take?

A: DrugHub marketplace resolves 95% of disputes within 24 hours of submission. The process: (1) Open dispute from your order page on DrugHub market before the finalization deadline (14 days after vendor marks shipped). (2) Provide detailed explanation and evidence—photos of incorrect/damaged products, delivery confirmation showing non-delivery, screenshots of vendor communications from DrugHub marketplace, etc. (3) Vendor has 24 hours to respond on DrugHub market with their evidence and perspective. (4) DrugHub marketplace moderator reviews all evidence and makes binding determination within 24 hours of vendor response. (5) Resolution is implemented immediately—refunds appear in your DrugHub market wallet instantly, partial payments release to vendors automatically. Complex disputes on DrugHub marketplace (requiring additional evidence, technical analysis, or vendor investigations) may take 48-72 hours. During busy periods (weekends, holidays), DrugHub market dispute resolution may extend to 48 hours. Both parties can provide additional evidence during the process if moderators request it on DrugHub marketplace. Decisions are final and cannot be appealed except in cases of clear moderator error (extremely rare on DrugHub market). To expedite resolution on DrugHub marketplace, provide comprehensive evidence with your initial dispute submission—incomplete submissions delay the process while moderators request additional information.

More Questions?

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